Covid-19 Update

Rescue Spa COVID-19 Update

Dear Rescue Spa Clients:

Our retail stores are open — and here’s how we’re keeping everyone safe.

Spa Services:

  • Rescue Spa Philadelphia: As of October 15th, 2020 Rescue Spa Philadelphia is open for all facial services, massages, body treatments, hair, nails, lashes, lasers and more by appointment. You are also welcome to stop in for in-store shopping 7 days a week.

  • Rescue Spa New York: As of September 8th, 2020, Rescue Spa New York is open for facials, massages, body treatments, hair services, nails, and lashes, by appointment only. You are also welcome to stop in for in store shopping.

How we are protecting the health and safety of our clients and employees:

The health of our clients and our employees is our top priority and we want you to feel safe and comfortable when you’re visiting with us. We have followed the COVID-19 guidelines from the federal, state and local government to create an environment that’s safe for everyone.

How we are protecting the health and safety of our clients and employees:

The health of our clients and our employees is our top priority and we want you to feel safe and comfortable when you’re visiting with us. We have followed the COVID-19 guidelines from the federal, state and local government to create an environment that’s safe for everyone.

  • Requiring employees to wash and sanitize their hands frequently.
  • Educating our employees about the symptoms and prevention of COVID-19.
  • Hand sanitizer and air purifiers in every service room.
  • As a spa, we already adhered to medical-grade cleaning and sanitation practices but we’ve added additional measures such as UV light sanitation to further ensure the health and safety of our clients and employees.
  • Limiting hours of operation to allow time for additional sanitization and cleaning.

Customer Service: You can contact us via live chat, by email at [email protected], or by phone at 866-772-2766, option 1. 

Packaging: We are operating in line with advice from the World Health Organization and local authorities. We constantly make sure that all appropriate health and hygiene standards are adhered to.

Third-party deliveries: We continue to work closely with our 3rd party shipping partners to ensure that all appropriate health and hygiene standards are adhered to. We will continue to do our utmost to serve our customers and partners with the highest delivery standards possible throughout this period.

Returns: Due to concerns about the spread of coronavirus, we are temporarily only able to accept returns of unopened merchandise.

Please stay in touch with us on Social Media for the latest updates:

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